Expressions to show emphaty:

Hear bad news:

- I'm sorry to hear that.
- Oh, no !
- How terrible !
- Oh, dear !
- What a shame !
- How awful !
-Poor you !
- Oh that's too bad.

Hear good news:

- Congratulations !
- That's great !
- That's good !
- How happy you are !
- How happy you must be !
- I know the feeling.
- I know what you feel !